Friends and Family Test
Results - December 2019
6 - Extremely likely to recommend
10 -Likely to recommend
2 - Neither likely nor unlikely to recommend
1 - Unlikely to recommend
2 - Extremely unlikely to recommend
COLD WEATHER ALERT
The Met Office has issued a cold weather alert for much of England including the South East, which could increase the health risks to vulnerable patients. If you are over 65 or in a clinical risk group and have not already had a flu jab please book one at Reception.
Are you a carer? please see under "Further Information" about the help that is available and fill in the form so that we can add you to our carer's register.
CLINICAL SYSTEM CHANGE
We are moving to a new clinical system on Wednesday 15th January 2020 and we are already planning for the changes that will happen. During the week leading up to the changeover all consultations, prescriptions and correspondence will require re-inputting into the new system. To help with this we would be grateful if you would ensure you order any repeat medication you require in plenty of time and if possible before January 6th 2020.
We would like to reassure our patients that we will do everything we can to ensure they are provided with excellent care before, during and after the changeover.
We are now offering our patients appointments on a Saturday morning to have a blood test. Please telephone reception for availability.
We are preparing for flu season and if you are 65 or over you can call us now to book an appointment at one of our flu clinics in September. For those who are under 65 and in an "at risk" group the vaccine is currently due to arrive towards the end of October.
Dr Hina Zaidi has joined the practice for the final part of her specialist GP training. She is supported by the rest of our clinical team and is working towards her target of 10 minute appointments - please support her in this by presenting with a single complaint.
Please be aware that when you telephone the Prescription Ordering Direct service to order your medication they will only be able to process medicines which are "on repeat". Medicines which are not on repeat will have to be ordered in writing or in person at the practice. This is to ensure medication is being used appropriately.
Patient Advice and Liaison Service
If you are experiencing difficulty with any of the care provided by Darent Valley Hospital then PALS are there to help.In our experience patients have found this invaluable when unable to speak to the team managing their care. This is a confidential service for people who would like information, help or wish to comment about any of the services provided by the hospital.
Darent Valley Hospital
Darenth Wood Road
Tel: 01322 428382
Mobile Phone Numbers
Please ensure we have your correct mobile number so we can send you text reminders and you can access the My GP App
Care Quality Commission
For our latest inspection report please see under Further Information
The Cedars Surgery is a Training Practice
In association with:
Kent Surrey & Sussex GP Deanery and Canterbury Christ Church University
Currently training under supervision:
Dr Hina Zaidi
Trainees you may see at our surgery:
FY2 - These are fully qualified doctors who have worked at least one year as hospital doctors. They work under supervision.
ST1, ST2, ST3 - Doctors in specialist training in General Practice. The number next to ST indicates the year of training they are currently in.
PA - Physicians associates - This is a new and exciting role in the NHS.
Physician Associates are collaborative healthcare professionals with a generalist medical education, who work alongside doctors, GP's and surgeons providing medical care as an integral part of the multidisciplinary team.
If you see any of our trainees and have any concerns please speak to a member of the reception staff.
Your opinion is extremely valuable and we will often request feedback from patients regarding our trainees.
Many more GP appointments now available in Dartford, Gravesham & Swanley
We are delighted to announce that from 1st October 2018, you can book to be seen by a GP, nurse and other health professionals until 8pm Monday to Friday, and at weekends and bank holidays.
This is part of a national drive to improve access to GP services and give people the opportunity to see health professionals at a time that suits them.
The appointments won't always be at this surgery, but your notes will available to the GP, nurse or other health professional, providing you give your consent.
To find out more, and book one of these appointments, please contact us and speak to the receptionist, who will help you see the right person for your needs.
We will offer the new appointments routinely but please tell us if you particularly need a Saturday, Sunday or evening slot. We will also tell you where the appointment will be.
Please ring NHS111 as usual if you need medical assistance when we are closed and it cannot wait until we re-open.
This is the new app available to keep track of your repeat medications, nominate your preferred pharmacy and order your medication.
It is available from the App Store
Patient On-Line Services
If you would like to access on-line services please come in to reception with photo id and we will provide you with the details you require. Once you have completed the sign up process you will have access to your patient summary as well as being able to book and cancel appointments and order repeat medication.
TELEPHONE CALL RECORDING
We record all incoming and outgoing telephone calls for training and monitoring purposes.
Pulmonary Fibrosis Support Group
Pulmonary Fibrosis Support Group
HEALTH HELP NOW
Find the right health service online - anytime
See under Further Information to the right of this page
Worried about someone you know?
Online Access to Medical Records
From 31st March 2015 patients will be able to access their online Patient Summery data as well as book appointments and order repeat prescriptions. Sign up at Reception (you will need photo id). If you are already signed up to online services you will be required to provide photo id to access the new service.
When did you last have your blood pressure checked? Come in to the surgery and use the BP machine (ask at Reception). If you have your own BP monitor please bring in your readings so we can update your records.
Patient Participation Group
If you would be interested in joining our PPG please click on the link on the right hand side of this page or ask in the Surgery.
We have a number of trained Dementia Friends at the Surgery
See the Dementia Diary produced by the Swanley Dementia Friendly Community Forum
24hr Dementia Helpline: 0800 500 3014
HEALTH HELP NOW
An innovative new service launched by the NHS to help you find the right treatment.
Health Help Now News
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
(Site updated 22/01/2020)