Prescription Ordering Direct (POD) pilot
From January 2017 repeat prescription requests will be processed by the NHS Prescription Ordering Direct Service and the practice will no longer take requests for repeat prescriptions from your pharmacy.
You will need to phone the POD service on 03000 425 500 to order your medicines instead of phoning or visiting your pharmacy to make an order. The POD will arrange for your prescription to be sent electronically to a pharmacy of your choice and dispensed as normal.
This is a pilot service being run by the CCG for 6 months, alongside two GP Practices (Ourselves and The Shrubbery Surgery, Gravesend). This will help to deliver improved care to patients and reduce medicines waste. The CCG, on behalf of the practice, will process your personal data (with your consent) in order to review and manage your repeat prescription.
THURSDAY 19th JANUARY
The Surgery will be closed from 12.30pm for staff training and re-open on Friday 20th January at 8am.
In a medical emergency please call NHS 111.
We apologise for any inconvenience this may cause.
Worried about someone you know?
The flu season is fast approaching and we urge you to get in touch with the surgery to book your appointment for a flu jab.
Foundation Year Doctors
This practice has been accredited as being suitable for the training of Foundation Year 2 (FY2) doctors which means we have achieved a number of standards which have been assessed by Health Education England.
These Qualified doctors are gaining experience of General Practice before finalising their career specific pathway and they will have slightly longer consultation times. If you would prefer to see one of our regular GP's and not see an FY2 please let the reception staff know.
We hope you will support us in this training of our NHS colleagues.
We will shortly be using a text messaging service to remind patients of their appointments and to invite them to book for various clinics. Please make sure that we have your correct mobile number. If you wish to opt out of this service please do so at Reception.
From Monday 16th May 2016 the Surgery will be closed from Monday to Friday between 12.30pm and 1.30pm.
Named Allocated GP
All patients at the Surgery are registered with the Practice but each patient has their own named allocated GP. Please telephone the surgery if you would like to know who your allocated GP is.
The Surgery was inspected by the Care Quality Commission on October 7th 2014 and in all areas received a grading of "Good". You can read the full report here:
CQC Quality Report - The Cedars Surgery
Online Access to Medical Records
From 31st March 2015 patients will be able to access their online Patient Summery data as well as book appointments and order repeat prescriptions. Sign up at Reception (you will need photo id). If you are already signed up to online services you will be required to provide photo id to access the new service.
When did you last have your blood pressure checked? Come in to the surgery and use the BP machine (ask at Reception). If you have your own BP monitor please bring in your readings so we can update your records.
Patient Participation Group
If you would be interested in joining our PPG please click on the link on the right hand side of this page or ask in the Surgery.
You can now cancel your unwanted appointment by text messge on:
Include the date & time of the appt, who your appt is with and your initials and date of birth.
Please do not use this number for anything else.
We have a number of trained Dementia Friends at the Surgery
See the Dementia Diary produced by the Swanley Dementia Friendly Community Forum
24hr Dementia Helpline: 0800 500 3014
HEALTH HELP NOW
An innovative new service launched by the NHS to help you find the right treatment.
Health Help Now News
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Do you need to re-order your medication? Visit our prescriptions page to find out how you can order your medication. Find out more
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
(Site updated 10/01/2017)